Every single piece goes through strict quality control and professional deep cleaning at our warehouse before it leaves. You will never receive faded, wobbly, or stained furniture—our reputation relies on looking flawless.

Sustainability is at the core of our business model. We focus on a circular economy by using durable, natural, and responsibly sourced materials. Our modular approach also means individual components can be repaired or reupholstered over time rather than being thrown away

We charge a small, mandatory damage waiver fee to cover standard wear and tear. For significant damage (like deep tears, broken frames, or permanent stains), the cost of professional repair or replacement will be assessed and billed to the card on file.

You can adjust your order quantities up to a day before your event date, subject to stock availability. We recommend securing your core pieces early, as our popular modular lounge configurations book out quickly during peak event seasons.

Yes, our minimum hire order depends on your location and the season. This ensures we can maintain our high standards of dedicated transport, professional on-site setup, and pristine furniture care. Please contact us for a custom quote.

We need clear details about stairs, lifts, narrow doorways, and parking availability before delivery. Because our premium lounges feature solid frames, knowing if there are tight architectural constraints helps us plan the right crew size and assembly timeline.

Absolutely. Many venues have strict rules requiring the space to be cleared immediately after the event ends. We can coordinate same-night or early-morning collections to ensure you stay compliant with your venue’s guidelines.

Yes, we provide end-to-end full-service installation. Our professional crew will transport the furniture, assemble it according to the agreed-upon design layout, and return to pack everything up once your event ends.

Most of our lounge collections are suitable for both indoor and outdoor use. However, because we use high-quality fabrics and natural materials, some items require a covered area or must be brought indoors if severe weather or rain is expected.

Our furniture is designed to twist, turn, and scale to fit any space. Modular pieces can be linked together to create massive festival-style VIP lounges, broken down into intimate conversation nooks, or configured to fit tight, awkward venue corners perfectly.

Yes, we offer professional layout and styling advice. Our team can review your venue’s floor plans or photos to recommend the perfect seating arrangements, ensuring an ideal flow for your guests.